2025-03-23 12:43:00 來源:新華網(wǎng)
原標(biāo)題:中文字幕精品一区二区2021年
提??(ti)升??(sheng)消??(xiao)費??(fei)維??(wei)權(quán)??(quan)服??(fu)務(wù)??(wu)站??(zhan)的??(de)可??(ke)及??(ji)性??(xing)??,為??(wei)消??(xiao)費??(fei)者??(zhe)搭??(da)建??(jian)起??(qi)便??(bian)捷?(jie)維??(wei)權(quán)?(quan)通??(tong)道??(dao)??。?服?(fu)務(wù)??(wu)站??(zhan)的??(de)可??(ke)及?(ji)性??(xing)不??(bu)僅?(jin)體??(ti)現(xiàn)??(xian)在?(zai)地??(di)理?(li)位??(wei)置??(zhi)上?(shang)??,還??(hai)體??(ti)現(xiàn)??(xian)在??(zai)投??(tou)訴?(su)方??(fang)式?(shi)的??(de)多??(duo)樣??(yang)化??(hua)和??(he)處??(chu)理??(li)流??(liu)程??(cheng)的?(de)簡??(jian)化??(hua)上??(shang)??。當(dāng)?(dang)前??(qian)部??(bu)分??(fen)商??(shang)場??(chang)的?(de)消??(xiao)費??(fei)維??(wei)權(quán)??(quan)服??(fu)務(wù)??(wu)站??(zhan)存??(cun)在??(zai)“重??(zhong)掛??(gua)牌??(pai)輕??(qing)服??(fu)務(wù)??(wu)”現(xiàn)??(xian)象??(xiang)??,為??(wei)了??(le)避??(bi)免??(mian)服?(fu)務(wù)??(wu)站??(zhan)空??(kong)有??(you)其??(qi)名??(ming)??,應(yīng)??(ying)適??(shi)時??(shi)推??(tui)行??(xing)首??(shou)問??(wen)負??(fu)責(zé)??(ze)制??(zhi)和??(he)限??(xian)時??(shi)辦??(ban)結(jié)??(jie)制??(zhi)??,將??(jiang)軟??(ruan)性??(xing)服??(fu)務(wù)??(wu)轉(zhuǎn)??(zhuan)化??(hua)為?(wei)硬??(ying)性??(xing)約??(yue)束?(shu)??,確??(que)保??(bao)每??(mei)個??(ge)訴??(su)求??(qiu)都??(dou)有??(you)回??(hui)響??(xiang)、每??(mei)起??(qi)糾??(jiu)紛??(fen)都??(dou)有??(you)閉??(bi)環(huán)??(huan)??。在??(zai)投??(tou)訴??(su)方??(fang)式??(shi)上??(shang)??,除??(chu)了?(le)支??(zhi)持??(chi)線??(xian)下??(xia)維??(wei)權(quán)??(quan)服?(fu)務(wù)??(wu)外??(wai)??,可??(ke)以??(yi)引??(yin)入??(ru)線??(xian)上??(shang)投??(tou)訴?(su)功??(gong)能??(neng)??,幫??(bang)助?(zhu)消??(xiao)費??(fei)者??(zhe)實??(shi)現(xiàn)??(xian)足??(zu)不??(bu)出?(chu)戶??(hu)也??(ye)能??(neng)快??(kuai)速??(su)維??(wei)權(quán)??(quan)??。 監(jiān)??(jian)管??(guan)部??(bu)門??(men)需??(xu)要??(yao)進??(jin)一??(yi)步??(bu)出??(chu)臺??(tai)建??(jian)設(shè)??(she)標(biāo)??(biao)準(zhǔn)??(zhun)??,為??(wei)各??(ge)地??(di)消??(xiao)費??(fei)維??(wei)權(quán)??(quan)服?(fu)務(wù)??(wu)站??(zhan)的??(de)建??(jian)設(shè)??(she)和??(he)運??(yun)行??(xing)提??(ti)供??(gong)制??(zhi)度??(du)規(guī)??(gui)范??(fan)??。??同??(tong)時??(shi)??,要??(yao)定??(ding)期?(qi)開??(kai)展??(zhan)監(jiān)??(jian)督??(du)與??(yu)評??(ping)估?(gu)??,對??(dui)于??(yu)評??(ping)估??(gu)不??(bu)合??(he)格??(ge)的?(de)服??(fu)務(wù)??(wu)站??(zhan)??,責(zé)??(ze)令??(ling)限??(xian)期??(qi)整??(zheng)改??(gai);整??(zheng)改??(gai)仍??(reng)不??(bu)達??(da)標(biāo)??(biao)的??(de)??,予?(yu)以??(yi)撤??(che)銷??(xiao)??????(ke)引??(yin)入??(ru)第??(di)三??(san)方??(fang)評??(ping)估??(gu)機??(ji)構(gòu)??(gou)??,對?(dui)服??(fu)務(wù)??(wu)站??(zhan)進?(jin)行??(xing)客??(ke)觀??(guan)評??(ping)價??(jia)??,聽??(ting)取??(qu)消??(xiao)費??(fei)者??(zhe)的??(de)意??(yi)見??(jian)和??(he)建??(jian)議??(yi)??,不??(bu)斷??(duan)改??(gai)進??(jin)服??(fu)務(wù)??(wu)站??(zhan)的??(de)工?(gong)作??(zuo)??,做??(zuo)到??(dao)小??(xiao)事??(shi)不?(bu)出??(chu)商??(shang)場??(chang)??,矛??(mao)盾??(dun)不??(bu)出?(chu)基??(ji)層??(ceng)??。。